Privacy Policy

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Privacy Policy

Effective Date: 15/10/2024

At Tax Avail, we prioritize the privacy of our clients and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data, ensuring compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

1. What Information We Collect

We collect personal and financial information to deliver tax, accounting, and advisory services effectively. This may include:

  • Personal Details: Name, address, contact information, date of birth, and identification numbers (e.g., TFN or ABN).

  • Financial Information: Income details, investment data, tax records, and bank account information.

  • Employment & Business Data: Payroll details, business income, and operational records.

2. How We Use Your Information

Your data is used to ensure that we provide efficient, compliant, and personalized services. Common uses include:

  • Preparing and lodging tax returns.

  • Providing business advisory, payroll management, and accounting services.

  • Sending you important updates, newsletters, and service-related communications.

  • Meeting legal and regulatory obligations, including ATO reporting.

  • Analyzing data to improve our service offerings.

We will not use your information for any other purpose without your consent unless required by law.

3. How We Protect Your Data

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes encryption protocols, secure servers, and regular data audits.

4. Disclosure of Information to Third Parties

We only share your personal data with trusted third parties where necessary, such as:

  • Government Authorities: ATO or ASIC, to meet compliance requirements.

  • Service Providers: Cloud storage providers, IT consultants, or auditors.

  • Legal Entities: If required by court orders, or to comply with legal obligations.

We ensure that these third parties are bound by confidentiality and data security obligations.

5. Your Rights & Choices

You have the right to:

  • Access your information and request corrections if it is inaccurate.

  • Withdraw consent for marketing communications at any time.

  • Complain if you believe your data has been mishandled by contacting us directly (see Contact Us).

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. When no longer required, we securely delete or anonymize the data.

7. Use of Cookies

Our website may use cookies to enhance user experience, analyze traffic, and personalize content. By using our site, you agree to the collection of data through cookies, which you can control via your browser settings.

8. Updates to this Policy

We may update this policy periodically to reflect changes in law or business practices. The most recent version will always be available on our website.

9. Contact Us

For questions, concerns, or to request access to your data, please contact us:

This privacy policy ensures that your personal information is handled responsibly, transparently, and in compliance with Australian data privacy laws.